Passport Services
Plan ahead and don't leave your application for an Australian passport to the last minute. Allow a minimum of six weeks to renew or receive a new passport.
Australian passport applications
If you are located in Portugal, Cabo Verde, Guinea-Bissau or São Tomé and Príncipe, please note the following options for applying or renewing an Australian passport overseas:
In-person applications
If you fall under one of the following categories, you MUST lodge in person at the Australian Embassy in Lisbon.
- First time applicants
- Child passport (under 18 years of age)
- First adult passport and your child passport was issued to you at 15 years or younger
- Replacing a lost or stolen passport
- Name change or personal details on the passport
- First passport after resumption of citizenship
- Replacing a limited validity passport, emergency passport, or other temporary travel document
- You cannot answer the security questions for the renewal form.
You must have an appointment to submit your passport application at the Embassy.
Lodging your application by mail
If you are renewing a full-validity adult passport (PC7 form), you are eligible to submit your application by mail.
To submit your application by mail, all of the following must be true:
- You are an adult (18 years or older), AND
- Your most recent passport was issued when you were 16 years or over on or after 01/01/2006, AND
- You are not changing any of your personal details on the passport, AND
- Your most recent passport is/was valid for over 2 years at the time of issue, AND
- Your most recent passport has not been reported lost/stolen AND
- You are successfully able to answer the security questions on the website.
Urgent travel
You should allow approximately six weeks to receive a passport once your complete application is accepted at interview or payment is taken for mailed in applications. Incomplete applications will cause further delays.
If you have urgent travel (within six weeks), please advise the interviewing officer as you may be eligible to apply for an Emergency passport. You will need to provide evidence of urgency (e.g. travel itinerary, visa appointment confirmation, letter from employer). Please contact the Australian Embassy at [email protected] or +351 21 310 1500 for further advice.
Reporting a lost or stolen passport
If your passport is lost or stolen, you have to tell us. Refer to the following information to report your lost or stolen passport
Privacy Policy
The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy's appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes. If this information is not collected, DFAT's ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Policy.